Making a medical appointment using a telephone
Challenge reference: 1576
| Notional learning hours | 10 | ||
|---|---|---|---|
| Level | Entry 2 | ||
| Subject area | |||
| Preparing for Adulthood pathway | |||
| Skill | |||
| Learning aim | Be able to make a medical appointment using the telephone |
||
| Learning context | Please log in to see the rest of this challenge |
||
Learning outcomes
What the learner needs to know, understand or be able to do
The learner will:
Be able to make a medical appointment by telephone
Assessment criteria
What the learner need to demonstrate in order to meet the learning outcome
The learner can:
show that they can:
telephone the clinic/practice
request an appointment
agree a time and date
give personal information including, name, date of birth, address
make a note of the time and date of the appointment
end the call