Serving customers food and drink in a cafe
Challenge reference: 8939
| Notional learning hours | 10 | ||
|---|---|---|---|
| Level | Entry 2 | ||
| Preparing for Adulthood pathway | |||
| Vocational area | |||
| Skill | |||
| Learning aim | The learner will show they are able to approach customers appropriately, serve food and drinks to customers using appropriate manners and clear and clean tables. |
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| Learning context | Please log in to see the rest of this challenge |
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Learning outcomes
What the learner needs to know, understand or be able to do
The learner will:
Be able to serve food and drinks to customers.
Behave appropriately and use good manners while working in the cafe, especially around customers.
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Assessment criteria
What the learner need to demonstrate in order to meet the learning outcome
The learner can:
- Serve food and drink, on at least three occasions
- Acknowledge customers with a spoken or signed thank you, please or smile
- Behave appropriately towards other staff members, on at least three occasions
- Behave appropriately towards customers on at least three occasions
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