Customer service in a pop-up cafe
Challenge reference: 6716
| Notional learning hours | 10 | ||
|---|---|---|---|
| Level | Entry 1 | ||
| Vocational area | |||
| Skill | |||
| Learning aim | The learner will participate in the running of a pop-up cafe and develop customer service skills. |
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| Learning context | Please log in to see the rest of this challenge |
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Learning outcomes
What the learner needs to know, understand or be able to do
The learner will:
Be able to prepare a pop-up cafe table.
Be able to serve a customer in a cafe environment.
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Assessment criteria
What the learner need to demonstrate in order to meet the learning outcome
The learner can:
- Prepare a table with items appropriate for a cafe environment, e.g. crockery and cutlery
- Demonstrate that they can serve a customer in a pop-up cafe environment
- Demonstrate that they can correctly identify what a customer wants to order
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